Privacy Policy

NoDowntime Technologies FZCO(“NoDowntime”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through this website, why we collect it, and how we protect it. It applies to https://nodowntime.co only.

Information we collect

We collect the minimum data needed to respond to you:

• Contact details you provide — name, email, company, phone number, and any message you submit through our contact form.
• Technical data — limited information such as IP address and browser type, used for security (spam and abuse prevention) and to keep the site reliable.

How we use your information

• To respond to your enquiry and provide the services you request.
• To protect the website and our users from spam and abuse.
• To comply with legal obligations.

We do not sell your personal data, and we do not share it except with the service providers described below or where required by law.

Email delivery (Brevo)

When you submit our contact form, the message is delivered to us using Brevo(Sendinblue), an email service provider acting as a data processor on our behalf. The information you submit is transmitted to Brevo solely to deliver your message. See Brevo's privacy policy for details on how they handle data.

Spam protection (Google reCAPTCHA)

Our contact form is protected by Google reCAPTCHA v3, which helps us distinguish humans from automated abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Cookies

We keep cookies to a minimum. Strictly necessary cookies may be set to operate the site securely, and Google reCAPTCHA may set cookies for abuse prevention. We do not use advertising or cross-site tracking cookies.

Data retention

We retain contact submissions only as long as necessary to respond to you and maintain a record of our communications, after which they are deleted or anonymised.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to its processing. To exercise these rights, contact us at [email protected].

Security

We apply appropriate technical and organisational measures — including encryption in transit, access controls, and secure handling of secrets — to protect your data.

Contact

For any privacy questions, contact NoDowntime Technologies FZCO at [email protected] or by post at 001 - 60763, IFZA Business Park, DDP, Dubai, United Arab Emirates.